Services
What We Offer
Seamless AWS migration demands attention and collaborative effort. Here's why our clients rely on us for their AWS migration needs.
AWS Certified Team
Our team of AWS-certified experts is committed to delivering seamless migrations and ongoing support.
AWS Well-Architected Framework
We adhere to industry best practices and AWS Well-Architected Framework guidelines.
Personalized Strategy
We craft custom strategies to match your unique needs, leveraging AWS services to propel your business.
Seamless Transition and Assistance
End-to-end AWS data migration: assessment, planning, seamless transition, and ongoing support to ensure a smooth transition.
Post-Optimization
Tailored AWS migration services for your unique needs. Maximize benefits, address challenges effortlessly.
Guarantee of Quality
Our AWS migration services ensure seamless transitions with guaranteed reliability.
Products
Omnilink
for Jira Service Management
The problem
Jira Service Management does not provide solution out of the box for multichannel support (Messengers/App Stores/Social Networks) and AI-based helpers.
Companies have to use different software for different channels, it’s difficult or even impossible to follow SLA, analyze customers’ problems in one place, and use AI to help solve customers’ problems.
Solution
Use enterprise-level ITSM — Jira Service Management, the market leader, with Omnilink Apps to aggregate all customer requests/reviews/questions from different sources in one professional ITSM and organize smooth customers support with SLA controlled by ITSM.
The Omnilink provides two-way communication: [Request source] <> [ITSM], adds AI-based solutions (like routing requests to the proper queue, providing quick answers based on the Knowledge base, sentiment analyses, etc). ITSM does the rest.
Omnilink AI
Solve real problems with AI, machine learning, and data science. We can help you to build a custom AI solution.
Omnilink Messengers
Integration with messengers (Telegram, WhatsApp, Viber, etc.) to provide multichannel support.
Omnilink Stores
Integration with reviews in application stores (Apple App Store, Google Play Store etc.) to provide support for mobile application customers.
Omnilink Social
Support for social networks (Facebook, Twitter, Instagram etc.) to provide support for customers on social media.
Get in touch with us
Contact Information
Upon receipt of your request, we'll send you an email outlining the next steps. Alternatively, you can book a call with us for an initial consultation.
Location
Quinta da Fonte, R. Malhões, 2770-071 Lisbon, Portugal